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Customer service

Do you have any questions about Harings Bicycles, our products or our store? We're trying to give as many answers as possible on our website. You're not able to find the answer you need? Do not hesitate to contact us!

How can I reach you?
We're available on many channels, some of those in the evening and weekend as well! Visit our Service and contact page for more information.

Repairs and maintenance
Ofcourse we're available for repairs and maintenance regarding your bicycles. We're specialized in electric bicycles, but your normal bike is welcome at our workshop as well. Do you life near one of our service locations or our shop? Then we'll take care of your bicycle. Your not able to come to us? We're available for long-distance support every day of the week! For all the information about this subject, click here.

Pickup and shipping
You're able to collect your order at our shop in Almelo (Holland) or at one of our pickup locations. Do you need us to ship your order? We're working with the best couriers regarding bicycle-shipment that would take care of your order and provide us with a acceptable price. For more information about pickup and delivery, visit this page.

Payment
You're able to pay us in many ways.. By iDeal, an international bank transfer, creditcard (PayPal) or after you received your order thanks to Afterpay. All the information about how to pay us can be found at this page.

My payment isn't processed
Are you receiving signals that your payment is not received by us? Then you probably closed the payment screen before we were able to save the status. No problem, it happens! The best way to speed up this process is to contact us soo we can locate your payment and add it to your order.

Were can we find you?
You can always visit us at our showroom in Almelo, Holland! The address is nieuwstraat 95, visit our Google Maps page for more information. Please read our openings hours carefully before driving in our direction!